Seriously, this is the worst. app. ever!! Currently there are only 3 things you can do with this app, receive mobile coupons, enter a promo, and play a game, and the developer cant even get one of those things to work right. It constantly crashes and when the app does load (which isnt very often), it doesnt load properly...and then eventually crashes anyway. Since Ive had this app I havent been able to do anything on it, and I mean absolutely nothing, ever!! I cant play the Eagle Eye game because it hasnt loaded even once. I cant enter the Lightning Round promo because, you guessed it, it wont load either. Its pretty bad that I cant even use the mobile coupons on the app because that constantly crashes as well. Its definitely time to fire your developer, delete this app completely, then hire a new developer to get it right. Considering how minor and basic the things are that you should be able to do with this app are, you shouldnt have had any trouble finding many qualified developers to develop and maintain this app; yet its clear that you obviously hired a developer with absolutely no skill whatsoever.
If youre going to have a promo thats only available on the app, at least make it available on the app instead of the app crashing every single time your customers try to enter the promo.
I cant even tell you how disappointed and disgusted I am that a corporation as large as yours is too cheap to hire a trusted and reliable developer. Smdh