MHQ App Reviews

App doesnt update to current version properly. Digital coupons are met with looks of wonderment when you try to redeem. The Push West froze. And Ive yet to be able to get The Eagle Eye to function. Disappointing given the hype. The website is much better but would be nice to be able to use mobile app when I am away from computer.

Ive reset my password and the app doesnt let me in saying it doesnt recognize user name and password. Please fix issues!!!!

If you want to offer an awesome app, or so you say, make it useable. I have yet to be able to do anything on the app without it crashing. Maybe its because I have an iPhone 4s, anyone else having this issue?

Mobile coupons come up with no problems, but....games and monthly coupons dont show up. Please fix bugs.

I love this app. It works great for me. I am big on using coupons, and if I can save $3 a week for free, Im going to use it!

Used to work fine before the last update. Now, the coupons wont load due to "connection issues". Seems like many others are having the same problem. Maybe time for another update to fix this???

Just got this app and it crashes every time I log on. Whats the point in trying to get people do download a useless app?

I have called 800 number several times to advise that I have tried literally hundreds of times to use the instant mobile coupons to no avail. The first time I called to complain (IN NOVEMBER 2015!!), the lady said she would send me some coupons in the mail as a courtesy, but they have yet to arrive! Very, very poor customer "service!" The next time I called, the lady said that they were aware of the situation and said the problem would be fixed. That was December and now we are approaching March and this problem is STILL NOT FIXED. Just now, Im looking once again at: ERROR WE ARE UNABLE TO PROCESS YOUR REQUEST AT THIS TIME. PLEASE TRY AGAIN LATER. FOR ADDITIONAL ASSISTANCE PLEASE CALL 1-800-898-2888. Well, I think I might just switch to Camels after 25 years of being a faithful Marlboro client just because of broken promises, extremely poor costumer service and not following through to fix the bugs in this worthless app.

Works great every time Ive used it!

Wouldnt even load onto my phone. Tried on 3 separate occasions.

I deleted the app because the store where I shop is not on their list

This is the absolute worst app Ive ever wasted my time on. Ive now downloaded it a 2nd time thinking it would work better & it now tells me my password is incorrect. All the money Marlboro makes & they cant even make a simple app run properly.? Wow!

Standing in the store to use the coupon and it says that I need to be in the store to use the coupon. Tried to refresh my location but it still shows me 2 miles away from the store. Quit trying to use GPS and trust that I am where I say I am. Useless app that is getting deleted.

Title says it all, been TRYINg for SIX months, even called NEver works...pathetic sad worst ever app shame on Philip Morris couldnt get an app working middle school kids write better apps these days. Wish a negative rating was possible this app would DESERVES it!!!

This app is beyond useless. A 5 minute timer on the coupon ?! What a stupid concept. Then when you do try and use it, says youre in a different location then you are! With no way to correct it. When you are in the "right" place ( according to the poorly programmed app gps) the store wont accept it!! What a waste of time to try and save $1.50 ! This app isnt worth anyones time.

I wanted to save money until I quit smoking again. When I registered, the app opened their site on the web. Registering was a minor nuisance, not simple. Tried to login to app after registering- unable. Tried to look at my account or profile info on site- unable. Tried the forgot password option- no go. What a waste of time.

Who wouldnt want to save money on cigarettes. I should quit but since I found this app, I only purchase with a coupon. So easy to use.

How can you complain about 2 free coupons a week sent to you? Just for downloading an app? Saves me a lot of money, awesome idea! Would recommend to anyone who wants to save money, and who doesnt?? 5 stars!

Im still trying to find a store that will accept electronic coupons.

Love the coupons The game is fun But thats all thats on there